80% of customer service enquiries
Handled by the AI voice property-search assistant

Respond quickly no matter how many enquiries come in, easily enhancing
agent efficiency!

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Faster and more accurate property search,capture every transaction opportunity in real time!

Customers simply need to say enquiries such as “I want to find a two-bedroom flat”, and the system will respond instantly, saving real estate agents from repeatedly answering the same questions, quickly identifying high-intent buyers and securing a first-mover advantage in closing deals!

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Full voice interaction

Remove the barrier of reading text. Wherever customers are and whatever their needs, they can search for properties through natural Cantonese conversations, creating a smoother and more human-centric interactive experience.

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Shorten response time

Real estate agents handle a large volume of customer enquiries every day. Any delay in response may mean missing out on potential buyers. With the property-search assistant’s instant responses, the risk of customer churn is effectively reduced.

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Accessible digital application

Integrate AI voice functionality into websites to support seniors and people with special needs, enabling everyone to easily access property information while comprehensively enhancing service quality and brand image.

Cantonese AI Customer Service × 24/7 Non-stop Service

Customers simply need to say enquiries such as “I want to find a two-bedroom flat”, and the system will respond instantly, saving real estate agents from repeatedly answering the same questions, quickly identifying high-intent buyers and securing a first-mover advantage in closing deals!

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Supports voice conversations

Communication is not limited by text — faster and more natural

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24/7 non-stop customer service

Handle property viewing enquiries instantly and never miss any deal opportunity

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Optimise customer experience

Enhance approachability and engagement, and strengthen brand image

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Data analytics and customer needs insights

Instantly identify high-potential customer segments and focus resources on closing deals

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Automated property viewing arrangements

Seamlessly integrate with the customer management system for one-click property viewing bookings and agent meetings

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Strengthen customer relationships

Demonstrate professionalism and attentiveness to reinforce customer loyalty

AI voice property-search assistant = The ultimate smart new experience!

Real Cantonese conversations that connect instantly with customer needs,
Respond quickly to a wide range of property listing enquiries and create a seamless, highly efficient property search journey!

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Fully voice-based interaction — speak and get an instant response

Combining Cantonese voice technology with AI intelligence

  • Advanced AI technology:Recognises Cantonese and mixed Chinese-English sentence structures, with rapid responses and analysis.
  • Easy voice chat:Customers only need to “speak” to obtain property listing information, mortgage advice or neighbourhood amenities details.
  • Multi-turn conversations and automatic learning:The system remembers previous conversations and continuously optimises responses to better match customer needs.
  • AI voice mimicry:Can generate a voice similar to the agent’s, creating a professional sense of a “personal reply”.
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All property search needs handled in one go

Full support for buying, renting, property listings and estate information

  • Resolve complex enquiries instantly:Personalised recommendations, mortgage calculations, transport and amenities information, and more can be answered instantly.
  • Connected to industry databases:Using precise data to provide clients with more accurate property selection advice, reducing repetitive answers from agents.
  • Accessible voice design:Voice replaces text input, making it easy for the elderly or those unfamiliar with typing to search for properties.
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Reach potential buyers first

Proactively target high-intent clients to improve transaction success rates

  • AI-powered recommendations:Based on conversation history and behavioural data, recommend suitable property listings to clients more accurately.
  • Integration with CRM:Can connect with existing customer management systems to arrange viewings with one click and send automatic reminders, reducing cumbersome processes.
  • Data analysis and needs insights:Teams can instantly access conversation records, quickly identify high-potential clients, and focus resources to speed up transactions.

+30%

Increase in customer engagement rate

95%

Model recognition accuracy

20,000 hours

Cantonese voice data training

*Data from Century 21 Property (Pak Shek Kok branch)

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MooneyBird helps you deploy ahead of the market and keep your business one step ahead!
Want to bring an accessible AI voice property-search experience to your real estate business?

Contact us now and step into the new era of smart real estate, delivering a brand-new experience your clients will never forget!

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